Terms of Service
These Terms of Service ("Terms") govern your access to and use of vitalsignsco.com, our customer portal, and related services provided by Vital Signs of Eastern NC (DBA Vital Signs Co.) ("we", "us", or "our"). By using our website or services, you agree to these Terms.
Use of the Service
You may use our website and customer portal only for lawful business purposes. You are responsible for keeping any account credentials secure and for all activity under your account.
Quotes and Projects
Submitting a quote request does not create a binding order. Work begins after we confirm scope, pricing, and any required artwork or deposits. You retain ownership of the files you provide; you grant us permission to use them to produce your project.
Customer and Job Data
You retain ownership of the data you enter in the customer portal. You grant us permission to host, process, and display that data to provide the service.
Messaging Terms (SMS)
If you opt in to receive SMS messages, we may send account, order, or proof updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at the email address below. Consent to receive SMS is not required to purchase or use our services.
Third-Party Services
We may integrate with third-party services (e.g., SMS, email, payments, analytics, or accounting). Your use of those services is subject to their terms and policies.
Disclaimer
The website and portal are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the service.
Termination
We may suspend or terminate access if you violate these Terms or misuse the service.
Changes to These Terms
We may update these Terms from time to time. Continued use of the service after changes means you accept the updated Terms.
Contact Us
Vital Signs of Eastern NC (DBA Vital Signs Co.)
425 Marine Blvd, Jacksonville NC 28540
Email: sales@vitalsignsco.com
Phone: (910) 938-6969