SignFlow Privacy Policy

Last updated: February 11, 2026

This Privacy Policy describes how Vital Signs of Eastern NC (DBA Vital Signs Co.) ("we", "us", or "our") collects, uses, and shares information when you use the SignFlow app and related services.

Information We Collect

• Account information such as name, email, and role/permissions.
• Customer and job data you enter, including contacts, addresses, and notes.
• Files you upload (e.g., proofs, PDFs).
• Payment and invoice records you create within the app.
• Usage and diagnostic data to help us improve the app.

How We Use Information

• Provide and operate the SignFlow app and its features.
• Manage customers, quotes, jobs, invoices, and proofs.
• Send emails or SMS messages you initiate (e.g., proofs or invoices).
• Improve, troubleshoot, and secure our services.

SMS Communications

If you opt in to receive SMS messages, we may send account, order, or proof updates related to your use of SignFlow. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at the email address below. Consent to receive SMS is not required to purchase or use our services.

Sharing of Information

We may share information with:

• Service providers (e.g., cloud hosting, email, SMS, payments) to run the app.
• Integrations you enable (e.g., QuickBooks Online).
• Authorities if required by law or to protect our rights.

Data Retention

We retain information for as long as your account is active or as needed to provide services. You can request deletion subject to legal or operational requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

Your Choices

• Update or correct your information in the app.
• Contact us to request deletion or export of your data.

We Do Not Sell Personal Data

We do not sell your personal information.

Contact Us

Vital Signs of Eastern NC (DBA Vital Signs Co.)
425 Marine Blvd, Jacksonville NC 28540
Email: malazzara@vitalsignsco.com